This guide is an aide for operational managers to improve the management and efficiency of AEC units.

AEC Operational Handbook.pdf

This should be read in conjunction with the following documents;
  • Clinical guidance developed with the Royal College of Physicians (RCP Toolkit 10).  This looks at criteria for selecting patients for AEC, training, AEC resources and clinical governance, and will complement this operational guide.
  •  The Directory of Ambulatory Emergency Care (2016) that sets out the underlying principles of AEC and details 53 clinical scenarios that are appropriate to be managed in an AEC service. This resource also provides HRG and ICD10 coding per clinical scenario that will assist organisations in analysing their current activity and potential for AEC.